FAQ

What is your shipping policy?

Wherever you are, we will make every effort to ship to you. For shipping outside the U.S., please contact me for a shipping quote.

Please give me 1-2 business days to get your order on its way to you.

What is your return policy?

All sales are final.

What if my purchase isn't up to my expectations?

I make every attempt at ensuring the quality of these pieces and the most accurate product description possible. Major flaws will be noted on product pages. Signs of wear and age are expected, as these are all vintage and secondhand pieces. That being said, I am one woman running this business out of my home. If you feel that I overlooked a flaw or are not pleased with the piece(s) you purchased, please contact me so we can find a solution.

How do you choose pieces for Steel Garden?

Your love for these vintage and secondhand pieces is my primary goal. And offering them to you is my way of supporting slow and sustainable fashion to help us all and our planet. When choosing pieces for Steel Garden, I first look for pieces made in U.S.A. (sometimes Germany, Italy, France, or the like and yes, there are exceptions) and also fabric content. These are important factors in dating these pieces as well as indicative of their quality and longevity. I look over every piece, take them to my local dry cleaners if there are spots I want out or they need a freshening, or wash them at home in cold water and hang to dry. My focus is to offer pieces that can be seamlessly woven into a modern wardrobe, worn with slow fashion brands or other vintage pieces, and loved all over again by you for years to come.